RETURNS POLICY

 

THANKS FOR YOUR PURCHASE.

For turbo replacement cost, turbocharger, turbo & electronic turbo boost controller replacement,
Please check our policy below:

 
RETURN POLICY
  •  Returns of all Items must be informed to us by Email, before returning Item to us.
  •  We will refund or exchange any parts that we have sent out wrongly which have been returned to us within 28 days (from the delivery date).
  •  Item must be returned to us with invoice copy and original packaging.
  •  The order will not be cancelled if the item was made to your specifications or personalised.
 
FAULTY ITEM
  •  Faulty item must be returned to us within 1 year of delivery; if the item is faulty and not damaged we will replace the item for a new one or refund you.
  •  If faulty item is returned to us and is found to be damaged by incorrect fitting (damaged by fitter ) or engine damage (overheating , impact damage , carbon build up, scoring etc.) then the guarantee is void and we will not replace or refund you as the damage has been caused by external factors and not by the item being faulty.
  •  Under the Consumer Protection (Distance Selling) Regulations 2000 we will refund any item if you change your mind within 14 working days after the item was delivered to you.
 

Under the Distance Selling Regulations, you have a period of 14 working days after the date of delivery within which you can cancel the contract (referred to as the “cooling off” period) and get your money back, including the original postage and packing charges. We will require the buyer to pay for the cost of returning the item with a tracking number (As long as the item has not been used or fitted or damaged).

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